Refund and Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return:

1. Your item must be unused and in the same condition that you received it.
2. The item must be in the original packaging.
3. You need to present the receipt or proof of purchase.

Certain goods are exempted from being returned. Perishable goods, customized products, and personal care items cannot be returned. We also do not accept returns for hazardous materials, flammable liquids, or gases.

Please do not send your purchase back to the manufacturer unless instructed to do so.

Refunds

Once we receive your returned item, we will inspect it and notify you of the receipt. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Contact Us

If you have any questions on how to return your item or about the refund process, please contact us:

Email: [email protected] Phone: 07436612539 Address: 128 City Road, EC1V 2NX

We value your business and are committed to ensuring your satisfaction.

R36S reserves the right to modify or replace this policy at any time. The updated policy will be effective as soon as it is posted on our website.

Please note that our Return & Refund Policy is designed to ensure a fair and transparent shopping experience. Thank you for choosing R36S.